Shipping policy
We deliver our ethnic wear across India and pack every order with care.
Shipping Charges
- Free shipping on all orders across India.
- No extra shipping charge at checkout.
Payment Options
- Online payment: UPI, debit/credit cards, net banking and wallets through Razorpay's secure checkout. Extra discounts on online payment are shown at checkout.
- Cash on Delivery (COD): pay for your order when it is delivered to your door. There is no extra charge for Cash on Delivery.
Dispatch and Delivery Time
- Orders are dispatched from our store in Hathras, Uttar Pradesh within 1–2 working days (Monday to Saturday, except public holidays).
- Most orders are delivered within 5–8 working days.
- Remote areas, festive season, bad weather or courier delays may take a little longer.
Order Tracking
Once your order is shipped, you will get the tracking details by SMS, WhatsApp or email. You can also track your order anytime on our Track Order page.
Address and Delivery Attempts
- Please enter your full address, pin code and an active phone number at checkout. The courier may call you before delivery.
- Address changes are possible only before the order is shipped. Message us on WhatsApp as soon as possible.
- If the order cannot be delivered because of a wrong address or because the phone is unreachable, it may come back to us. Re-shipping charges may apply in that case.
Damaged or Tampered Parcel
If the parcel looks damaged or opened at the time of delivery, please do not accept it and inform us right away. Always record an unboxing video while opening your parcel — it is required for any return request. See our Return & Cancellation Policy.
Contact Us
WhatsApp / Call: +91 99103 18812
Email: ishifo3@gmail.com
Hours: Monday to Saturday, 10:00 AM – 6:00 PM
